Congratulations 2012 Ho’owehiwehi and Ho’okipa Award Winners

2012 marks the seventh year that the Waikiki Improvement Association honors those in the community whose projects possess the key components of the Revitalization of Waikiki plan which began in 2001.
Award recipients were for judged by a committee of professional planners and executives and they were:
Ho‘owehiwehi Award – Hana Iki … Hilton Hawaiian Village – Coral Ballroom
Ho‘owehiwehi Award – Hana Iki … Hyatt Regency Waikiki Beach Resort & Spa – Third Floor Renovation
Ho‘owehiwehi Award – Hana Iki … Halekulani Renewal
Ho‘owehiwehi Award – Pili Honua … Hyatt Regency Waikiki Beach Resort & Spa ‘Green Team’
Goerge S. Kanahele – Ho‘okipa Award … ClimbHI L.E.I.

Inside this issue:

Volume XIII, No. 20

October 18 – 31, 2012
Congratulations 2012 Ho‘owehiwehi and
Ho‘okipa Award winners
2012 marks the seventh year that the Waik k Improvement Association honors those in the community
whose projects possess the key components of the Revitalization of Waik k plan which began in 2001.
Award recipients were for judged by a committee of professional planners and executives and they were:
Ho‘owehiwehi Award – Hana Iki … Hilton Hawaiian Village – Coral Ballroom
Ho‘owehiwehi Award – Hana Iki … Hyatt Regency Waikiki Beach Resort & Spa – Third Floor Renovation
Ho‘owehiwehi Award – Hana Iki … Halekulani Renewal
Ho‘owehiwehi Award – Pili Honua … Hyatt Regency Waikiki Beach Resort & Spa ‘Green Team’
Goerge S. Kanahele – Ho‘okipa Award … ClimbHI L.E.I.
Excerpts and images follow.
1-3 Congratulations 2012 Ho‘owehiwehi and Ho‘okipa Award winners
4 Outrigger Waikiki Unveils Improvements, Inside and Out
5 Hawaiian Holdings Inc. Buys Turboprop Aircraft
6 Prestigious Panel of Judges Showers Aston with 6 Gold, 3 Silver
Travel Weekly Magellan Awards
6 Hyatt Regency Waikiki Wins The Golden Apple fl¹ø·²
7 Aqua Hotels & Resorts announces appointments
8 Halekulani appoints Kamala Nayeli director of SpaHalekulani
8 Waik k Hula Show at K hi Beach Hula Mound
Waik k Beach Clean-Up! October 27
Ho‘owehiwehi Award Recipients
Hawaiian Ranked #1 for On-Time, Fewest Cancellations In August
Hawaiian Airlines Reports September Traffic Statistics, Revises Third
Quarter Outlook
Anteprima/Wirebag Launches New Wirebags for Upcoming Party Season
Outrigger Weekly Events and Promotions, October 21-27
N Mele No N Pua
Royal Hawaiian Center Offers Halloween Fun For All, October 28 & 31
Waik k Beach Walk Pumps Up Halloween with Monster Pumpkin Carving
Event
Hard Rock Cafe Honolulu Hosts Nightmare on Beachwalk Halloween Party
– The Return of Master of OZ
Atlantis Navatek Halloween Cruise
Outrigger Weekly Events and Promotions, October 28-November 3
7
th Annual Celebration of the Arts
Paws in the Plaza
The Best Holiday Party Ever

Ho‘owehiwehi Award – Hana Iki
Hilton Hawaiian Village –CORAL BALLROOM
Hilton Hawaiian Village Waikiki Beach Resort completed
a $7.6 million makeover of its 27,054 square-foot Coral
Ballroom, located in the resort’s Mid-Pacific Conference Center.
Their intent was to pay homage to the rich cultural
heritage of the Coral Ballroom, its extensive coral
collection and the original murals, – they have retained
what is important and appropriate, and it is featured in
a respectful and elegant way. The interior architectural
envelope has been completely redesigned to reflect the
new, contemporary design direction of Hilton Worldwide.
The color palette is relatively neutral, incorporating
accents of the unique colors found in the many types of coral.
Ho‘owehiwehi Award – Hana Iki
Hyatt Regency Waikiki Beach Resort & Spa
Third Floor Renovation
The $13 million renovation completed in
October, 2011, at Hyatt Regency Waikiki
Beach Resort and Spa has created an
inviting area for residents and travelers from
around the globe. The work transformed
previously closed areas into an open and airy
atmosphere complete with a complimentary
spirit of aloha and cosmopolitan luxury. The
result was to have a reenergized property in
time for APEC when the world was focused
on Waikiki.
Ho‘owehiwehi Award – Hana Iki
Halekulani Renewal
As an independent global leader in luxury hospitality, Halekulani has always been committed to ongoing renewal of its brand, property and Waikiki as a premier destination. Halekulani initiated a major property refurbishment commencing with a public area renewal in 2009 and continuing with a total guest room renovation and back of house areas improvements concluding in August 2012.
Halekulani completed upgrades to all guest-rooms and suites, reinvigorating the hotel’s
accommodations in harmony with its original, unique and compelling design themes, built around its legendary “seven shades of white” and capitalizing on the surrounding environs and natural beauty of Waikiki. The guest-rooms renewal addresses the critical goal of ensuring the best possible guest experience enjoyed from both the rooms themselves and the diverse luxury facilities including its acclaimed restaurants, spa and other recreational amenities while simultaneously increasing Halekulani’’s competitiveness, and Hawai‘i as a luxury destination.

Pili Honua Award – new award for 2012
This award category recognizes green, earth friendly projects or people!
Ho‘owehiwehi Award – Pili Honua
WIA’s first ever award goes to: Hyatt Regency Waikiki Beach Resort
& Spa ‘Green Team’
Hyatt Regency Waikiki Beach Resort and Spa has been awarded with the
Energy Star label since 2008 and has also received the Hawai‘i State
Green Business Award since 2009. As a leader in the industry, the Hyatt
Regency Waikiki Beach Resort and Spa has invested heavily in energy
saving techniques and employee outreach led by the Green Team. The
volunteer-led committee is responsible for setting goals in energy,
emissions, and waste management. The team also facilitates
environmental education, awareness and engagement across various
departments.
Goerge S. Kanahele – Ho‘okipa Award
This award recognizes an individual, business, organization or group for an outstanding singular action or event or consistent, enduring performance in keeping with the legacy of the late George Sanford Kanahele.
On April 25, ClimbHI, a local non profit 501c3 organization, in partnership with HTA launched LEI, an inaugural workforce development project for 300 high school students from economically disadvantaged areas on O‘ahu.
Specifically timed near Lei Day, LED represented and opportunity for Leadership, Exploration and Inspiration from the students’ perspective and from the hospitality industr’s perspective LEI provides and opportunity to Lead, Expose and Inspire Hawai‘I’s youth. The day long program began at the Hawai‘i Convention Center at
9:30 am; after a morning of leadership, hospitality and cultural training from Mayor Peter Carlisle and other industry leaders, the students separated to visit ten different participating hotels from noon – 3:00 pm; the students returned to the Hawai‘i Convention Center from 3:30 -5:00, for a career fair showcasing the many
different jobs in the hospitality industry, along with relevant college/university programs. The students were sent off at the end of the day with inspiring words from from Governor Neil Abercrombie.
Over 35 businesses and 60 volunteers participated in the event.

Outrigger Waikiki on the Beach Unveils Improvements,
Inside and Out the oceanfront Hawaii hotel welcomes island traveler to experience its $18-million makeover
Travelers looking for a renewed Hawaii vacation experience can find it at the newly remodeled Outrigger Waikiki on the Beach. With stunning improvements coupled with the well-known island hospitality of Outrigger Hotels and Resorts and the resort’s perfect oceanfront location at the center of Waikiki, visitors are sure to find their perfect
Hawaii getaway at the Outrigger Waikiki on the Beach.

All guests at this popular Hawaii resort are now enjoying the multitude of upgrades completed over the past eight months, which include a remodeled pool and expanded pool deck area and upgraded guest rooms and suites — including new glass
railings to all oceanfront rooms and suites. “We’re delighted to show our guests what we’ve been working on for the past eight months at Outrigger Waikiki on the
Beach,” said Patsy Narimatsu, director of sales & marketing for Outrigger Waikiki on the Beach. “Our continued hope is to be able to maximize our visitors’ experience and provide them with an unforgettable stay on the shores of Waikiki.” The Outrigger Waikiki on the Beach now features 524 newly renovated guest rooms and corner suites with views of
Diamond Head, the Pacific Ocean or vibrant city views of Waikiki. The new oceanfront swimming pool is surrounded by a new pool deck tiled in natural stone with a glass surround for unobstructed ocean views. The interior of this iconic
beachfront property also has received a facelift with all guest rooms receiving new carpet, furniture, draperies and paint, along with new glass lanai railings in all oceanfront rooms and suites, which help showcase the spectacular view from these
rooms. The hotel has also installed new electronic locks and in-room
safes to provide better security for guests, as well as improved
sound proofing of walls between rooms for added privacy.
Warm earth tones including deep greens and gold were woven
into the pineapple carpet patterns, tropical bedding and Waikiki
artwork by Glenn Poulain in each guest room, creating a natural ambiance of aloha. Additionally, the interior corridors of the hotel have been enhanced with a custom
carpet pattern depicting “kalo” or taro leaves as well as
corresponding décor and photography of kalo plants by Doreen
Decasa. Located on the shores of famed Waikiki Beach, Outrigger
Waikiki on the Beach offers visitors a stunning oceanfront haven of elegance, comfort, gracious hospitality, and an unparalleled commitment to Hawaiian culture. Guests are
enveloped in the spirit of ho`okipa (hospitality) from the moment they arrive at the gracious sit-down check-in desk in the lobby. As part of its ongoing commitment to preserving and sharing Hawaii’s rich cultural heritage, the Outrigger Waikiki
on the Beach continues to proudly offer its guests weekly cultural and educational activities, including a complimentary beach side Hawaiian vow renewal ceremony twice a week, and other special events year-round. Guests of the Outrigger Waikiki on the Beach can also continue to enjoy the hotel’s Fee Free Escape program, which offers an array of complimentary amenities including free high-speed Internet access, free local and longdistance domestic telephone calls to the U.S. Mainland and Canada, daily newspaper, use of the fitness center (open 24 hours), and complimentary cultural activities. Also, with renovations now complete, the hotel’s free vow renewal ceremony has returned, allowing guests to renew their vows in a beautiful oceanfront setting twice a week on Monday and Thursday mornings at 7:45 am. Couples must sign up at the hotel’s concierge desk by 3 p.m. the day prior to the ceremony. Starting September 2012, Outrigger Waikiki on Beach the guests can take advantage of the property’s new upgrades, with rates starting at $259 per night for a city view room. Hotel reservations for this popular Hawaii hotel can be made by contacting your preferred travel agent or by calling toll free 1-800-OUTRIGGER (1-800-688-7444) within the United States, Guam and Canada. Elsewhere call direct to 303-369-7777 (long distance charges apply). Or, visit www.outriggerwaikiki.com or e-mail reservations@outrigger.com. For up-to-date resort information, follow @OutriggerWaikik on Twitter or become a fan on Facebook at: www.facebook.com/OutriggerWaikiki. Hawaiian Holdings Inc. Buys Turboprop Aircraft Hawaiian Holdings, Inc. (NASDAQ: HA) has completed the purchase of its first ATR 42 twin-turboprop aircraft, and has a purchase agreement in place to acquire a second plane to be delivered in November. The previously owned planes are being acquired from ASL Aviation Group Limited of Dublin, Ireland. Purchase terms are not being disclosed. The aircraft will be used to inaugurate new passenger service to Moloka‘i and Läna‘i in 2013. When configured for neighbor island use, the planes will seat 44 to 50 passengers. “These are the ideal aircraft for service to the less populated islands in our state,” commented Mark Dunkerley, president and CEO of Hawaiian Holdings, parent company of Hawaiian Airlines. “This new service will complement the B717 jet service offered by Hawaiian Airlines as well as provide the additional service that Moloka‘i and Läna‘i residents have been requesting.”The new turboprop service will operate separately from Hawaiian Airlines. Hawaiian Holdings is currently developing the name and brand identity of the new entity.

Waik k Wiki Wiki Wire – Newsletter Deadline
The WIA newsletter is published 2x per month—generally on the first and third Thursday.
Waik k -related news and information submitted by members for the Waik k Wiki Wiki Wire should be received no later than 4pm Wednesday for newsletters published and distributed on Thursday.
Information received after the deadline will be considered for inclusion in the following issue.
Photos which accompany stories are always welcome and, for best results, should be attached to the email as a separate jpeg – maximum 1 MB each imabe please.
Single page PDFs are also welcome but they should look like flyers and not press releases (without media
contact information, dateline, city, etc.).
Your kokua is appreciated. Mahalo.\

Prestigious Panel of Judges Showers Aston Hotels & Resorts
with 6 Gold, 3 Silver Travel Weekly Magellan Awards

Aston Hotels & Resorts has been honored with nine Travel Weekly Magellan Awards for 2012. Aston’s six awards
in the Gold category and three Silver awards will be announced in an upcoming issue of Travel Weekly. The
awards salute the best in travel advertising worldwide, honoring the outstanding professionals responsible.

Aston Hotels & Resorts was awarded the following:
Hospitality Marketing – Print Advertising (5 Gold Awards, 2 Silver Awards)
Hospitality Marketing – TV Commercial (1 Gold Awards, 1 Silver Award)

The esteemed panel of Magellan Award judges includes travel industry authors, educators, travel blog writers
including Peter Greenberg, travel editor of The Early Show, Rudy Maxa of the PBS travel show, Rudy Maxa’s
World, and syndicated travel journalist Burt Wolf.

In addition to being named in the special Magellan Awards issue of Travel Weekly, Aston Hotels & Resorts will
receive a custom designed statuette for each award, designed and produced by the company that produces the
Oscar and Emmy awards.
Hyatt Regency Waikiki Wins The Golden Apple Again
Travel agents from Apple Vacations select the Waikiki hotel for its service and amenities
Hyatt Regency Waikiki Beach Resort and Spa announces that the AAA Four Diamond resort has received the
prestigious Apple Vacations 2012 Golden Apple Award. This award is given to hotels who have earned exceptional
ratings for accommodations, amenities, food and beverage, as well as guest service. This is based on Vacation
Satisfaction Questionnaires completed by hundreds of
vacationers and travel agents. Apple Vacations award the
winners each year and this is Hyatt Regency Waikiki’s tenth
consecutive win.
“Once again we are honored that the experienced team of industry
professionals at Apple Vacations have awarded Hyatt Regency
Waikiki Beach as the Oahu location of choice for their clients. This
vote is solid recognition that our associates do more than greet
guests with a smile – they share their aloha and that is what truly
counts,” says Jerry Westenhaver, general manager at Hyatt Regency
Waikiki Beach Resort and Spa.
Apple Vacations has nearly 2,000 industry representatives
working in North America. The company has been serving
travelers for over forty years. To find out more about Apple
Vacations, please visit: applevacations.com.
For information about Hyatt Regency Waikiki, please visit
waikiki.hyatt.com.

Aqua Hotels & Resorts announce appointments

Aqua Hotels & Resorts ( www.aquaresorts.com) is pleased to announce the following appointments:
Shelley Okubo, Assistant Manager, Human Resources
Shelley Okubo transitioned from Office Manager in the Sales & Marketing Department to her new role as Human
Resources Assistant Manager. Okubo has been in the hospitality industry since 1985. She has worked at the
Hilton Hawaiian Village, Starwood Hotel and Resorts, Hawaii Prince Hotel Waikiki and Aston Hotels & Resorts
before joining Aqua Hotel & Resorts in 2009.

A graduate of Hawaii Pacific University, Okubo received her B.A. in Social Science. She is very active in the local
chapter of Executive Women International (EWI).

Valerie Reyes, Office Administrator
Valerie Reyes was recently appointed Office Administrator and provides support to the sales & marketing
departments. Reyes comes to Aqua from California where she was last with Quest Building Products as a
Purchasing Agent.

Reyes received her Bachelor of Business Administration / Marketing from California State University San
Bernadino where she studied marketing decision making, consumer behavior, management and organizational
behavior as well as accounting & finance.

Kathy Gunderson, Area Hotel Manager – Aqua Waikiki Pearl and Aqua Waikiki Wave
“After careful thought in assessing job duties combined with service responsibilities for Hotel Manager, Guest
Services Manager and Guest Services Supervisor positions, it became clear that Kathy is ready and capable of the
additional duties,” said Lynette Eastman, Area General Manager. “Her technical expertise in processes, procedures
and general banking are assets that will allow more focus on customer service and guest experience.”

Gunderson has been with Aqua Hotels since 2009 and was most recently Hotel Manager at Aqua Waikiki Wave.
Prior to joining Aqua, she worked at Servco and Bank of Hawaii.

Renette Carpio, Sr. Owner Relations Manager
“Previously with Castle for 14 years, Renette was most recently Director of Owner Relations and has a wealth of
working knowledge to help our team improve owner services,” said KeAlii Alexander, Director of Condotel
Operations, Aqua Hotels and Resorts. Her operational experience as a General Manager for both Castle and Marc
Resorts on Oahu and Maui are assets for team members and owners.”

Carpio’s responsibilities include growing the rental programs, assisting with AOAO administration and overall
owner services throughout Aqua.

Originally from Maui, Carpio was educated at University of Hawaii – Maui and Manoa campuses in the travel
industry management program. She received a completion certificate for the M-100 Essentials of Community
Association Management through Community Associations Institute.

Halekulani appoints Kamala Nayeli director of SpaHalekulani
Halekulani, the legendary beachfront hotel, appoints Kamala Nayeli as Director of SpaHalekulani. Ms. Nayeli,
whose experience includes working with some of the most highly regarded spa and wellness destinations. In this
capacity, she will oversee SpaHalekulani’s operations, as well as develop and maintain its highly regarded
innovation in sustainable, environmentally-friendly wellness practices. The announcement was made by Ulrich
Krauer, General Manager of Halekulani.
“Ms. Nayeli joins SpaHalekulani with an impressive background, where she has worked in a number of
international and national destinations,” said Mr. Krauer. “Her diverse understanding of the industry provides a
perfect synergy for SpaHalekulani’s wellness approach, which infuses a variety of ingenious cultural philosophies
and practices.”
“Wellness has always been my true life passion. My ultimate goal is to discover a place of healing and balance,”
said Nayeli. “As I pursue my career at SpaHalekulani, I look forward to applying my cultural understandings and
becoming inspired by Hawaii, the crossroads of eastern and western cultures.”
Previously, Ms. Nayeli served as Spa Director for Bora Bora Pearl Beach Resort’s Manea Spa and established
additional locations in French Polynesia’s Tahiti and Huahine. She has also served as the Guest Relations
Manager of the Canyon Ranch Spa Club aboard the Queen Mary II, the flagship ocean liner of the highly respected
cruise line Cunard. Ms. Nayeli’s prior experience also includes Program Advisor at Canyon Ranch Health Resort in
Arizona. She has worked at The Metropolitan Club in Convington, Kentucky and The Hyatt Hotel, Kuantan,
Malaysia. Ms. Nayeli graduated from the Desert Institute of Healing Arts in Tucson, Arizona, where she majored in
Eastern Philosophy and Asian Bodywork.
Nayeli is a certified wellness specialist and trainer. She is also trained to teach yoga and meditation, which she
practices regularly to maintain centeredness. In her spare time, Nayeli enjoys raising her two young sons.
K hi Beach Hula Show – January 2012
Show time is 6:30 pm

Authentic Hawaiian music and hula shows by
Hawai‘i’s finest h lau hula (dance troupes) and
Hawaiian performers.
Opens with torch lighting and traditional blowing of
conch shell. Tues-Thurs-Sat-Sun, weather-permitting.
6:30-7:30 p.m. (6:00-7:00 p.m. Nov-Dec-Jan) at the
K hi Beach Hula Mound, diagonally across from
Hyatt Regency Waikiki Beach hotel at Uluniu &
Kal kaua Ave.
Outdoors, casual, seating on the grass; beach chairs,
mats, etc. okay. Cameras welcome. Presented by Hyatt
Regency Waikiki Beach, Hawaii Tourism Authority,
City & County of Honolulu and Waik k Improvement
Association.
For information, call 843-8002.

Week-nights
Every Tuesday – Ainsley Halemanu and Hula Halau
Ka Liko O Ka Palai
Every Thursday – Joan “Aunty Pudgie” Young and
Puamelia
Waik k Hula Show at the K hi Beach Hula Mound
Week-ends
Sat Oct 20 – Colsen Ina Kanei and Halau
Kawaianuhealehua
Sun Oct 21 – Kapi`olani Ha`o and Halau Ke Kia`i A O
Hula
Sat Oct 27 – Lilinoe Lindsey and Ka Pa Nani O Lilinoe
Sun Oct 28 – Kale Pawai and Halau Na Pua Mai Ka
Lani
Schedule subject to change without notice.

Street activity in / near Waik k (courtesy of the City)

October 19, 2012 Friday
6:00PM Starts
9:00PM Ends
EUROCINEMA HAWAII 2012 AWARDS GALA sponsored by Waikiki
Improvement Association. The event is expected to have 200+ participants.
Kalakakaua Ave., two (2) makai lanes will be closed, from Duke’s Ln. to
Kailulani Ave. Contact: Janet Maduli 282-5577 or Patrick Gey 927-1963.
E-mail: patrick.gey@eurocinemahawaii.org
October 21, 2012 Sunday
7:00AM Starts
11:00AM Ends
SUSAN G. KOMEN RACE FOR THE CURE WALK/RUN sponsored by Susan
B. Komen Foundation. The event is expected to have 7,500+ runners. It will
start at Kalakaua Ave., to Kapahulu Ave., to Campbell Ave., to Monsarrat Ave.,
to Paki Ave., to Kalakaua Ave., mauka side, to end at Honolulu Marathon
Finish Line near Bandstand. Contact: Nina Rappeline or LorrieAnn
Santos 754-6659, Fax: 735-6746, E-mail: komenhawaii@hotmail.com
For more info, visit their website: https://www.raceforthecurehawaii.org/
October 28, 2012 Sunday
5:00AM Starts
9:00AM Ends
808 HAWAII RACE 30K RUN sponsored by RRCA/Mid Pacific Roadrunners
Club/Niketown. The event is expected to have 800 runners. It will start at
Kalakaua Ave., to Monsarrat Ave., to Paki Ave., to Diamond Hd Rd., to 18th
Ave., to Kilauea Ave., to Waialae Ave., to Kalanianaole Hwy., turnaround at
Keahole St., to Kalanianaole Hwy., to Kealaolu Ave., to Kahala Ave., to
Diamond Hd Rd., to Kalakaua Ave., to Queen Kapiolani Park Bandstand/Hon
Marathon Finish. Contact: John Simonds 373-3609 or Siul Michel
383-7984, For more info visit their website: https://www.mprrc.com/

Hawaiian Ranked #1 for On-Time, Fewest Cancellationsin August
Hawaiian Airlines was the nation’s most reliable carrier at keeping its customers on schedule
during the busy travel month of August, ranking first in both on-time performance and fewest flight
cancellations, as reported by the U.S. Department of Transportation (DOT).
The DOT’s Air Travel Consumer Report showed that Hawaiian’s flights arrived on time at a rate
of 92.8 percent in August to earn the #1 ranking among the nation’s 15 largest airlines. Hawaiian’s on-time
percentage was 13.7 percentage points better than the industry average.
Hawaiian was also nearly perfect in earning the airline industry’s best score for fewest canceled
flights in August, recording just two cancellations out of 6,628 total flights.
In the category of fewest consumer complaints, Hawaiian ranked third with a rate of 0.46
complaints for every 100,000 passengers, as the DOT reported only four complaints compared to the more
than 877,000 passengers that the airline carried in August.
Hawaiian provides daily nonstop service to Hawai‘i from 11 gateway cities in North America –
more cities than any other carrier – using Airbus A330-200 and Boeing 767-300 aircraft, making it the
only carrier to offer wide-body, twin-aisle aircraft for all transpacific flights.
Hawai‘i’s largest and longest-serving carrier is also the leading provider of air service between the
islands of Hawai‘i.
The DOT’s Air Travel Consumer Report is available at https://www.dot.gov/individuals/airconsumer/air-travel-consumer-reports.

Hawaiian Airlines Reports September Traffic Statistics, Revises Third Quarter Outlook
Hawaiian Airlines, Inc., a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA), today
announced its systemwide traffic statistics for the month of September, third quarter, and year-to-date and
updated its expectations for certain third quarter financial metrics.
Traffic Statistics
SYSTEMWIDE OPERATIONS
SEPTEMBER 2012 2011 % Change
PAX 760,633 691,166 10.1%
RPMS (000) 1,060,586 837,177 26.7%
ASMS (000) 1,298,136 994,606 30.5%
LF 81.7% 84.2% (2.5 pts.)
THIRD QUARTER 2012 2011 % Change
PAX 2,521,886 2,269,043 11.1%
RPMS (000) 3,376,257 2,696,892 25.2%
ASMS (000) 4,052,248 3,166,417 28.0%
LF 83.3% 85.2% (1.9 pts.)
YEAR-TO-DATE 2012 2011 % Change
PAX 7,070,575 6,511,009 8.6%
RPMS (000) 8,938,530 7,543,667 18.5%
ASMS (000) 10,680,632 8,935,104 19.5%
LF 83.7% 84.4% (0.7 pts.)
PAX: Passengers transported
RPM: One paying passenger transported one mile
ASM: One seat transported one mile
LF: Percentage of seating capacity utilized

Third Quarter 2012 Revised Outlook
Hawaiian has revised its third quarter expectations compared to those provided in its September 4
th
Investor Update (see table below). The decline in revenue guidance is primarily the result of competitive
pricing on a number of specific routes that have seen high rates of industry capacity growth; the improved
unit cost guidance is attributable to revenue-driven expense savings, decreased load factors, and lower than
expected maintenance expense.

Safe Harbor Statement
This investor update contains forward-looking statements that reflect the Company’s current views with
respect to certain current and future events and financial performance for third quarter 2012 including, but not limited
to, statements regarding passenger revenue per available seat mile, operating revenue per available seat mile, passenger
revenue per revenue passenger mile and cost per available seat mile excluding fuel. These forward-looking statements
are and will be, as the case may be, subject to many risks, uncertainties and factors relating to the Company’s
operations and business environment which may cause the Company’s actual results for the quarter ending September
30, 2012 and the full year ending December 31, 2012 to be materially different from any expected results, expressed or
implied, in these forward-looking statements. These risks and uncertainties include, without limitation, economic
volatility; the price and availability of aircraft fuel; competition in the North America, Neighbor Island and
International markets; reduced demand for transportation in the markets in which the Company operates; the
Company’s dependence on tourist travel; and the Company’s ability to implement its growth strategy and related cost
reduction goals.
The Company undertakes no obligation to publicly update or revise any forward-looking statements to reflect
events or circumstances that may arise after the date hereof even if experience or future changes make it clear that any
projected results expressed or implied herein will not be realized.
Additional information on risk factors that could potentially affect the Company’s operations and financial
results may be found in the Company’s Annual Report on Form 10-K for the fiscal year ended December 31, 2011, and
subsequent filings with the Securities Exchange Commission.

ANTEPRIMA/WIREBAG
Launches New Wirebags for Upcoming Party Season
ANTEPRIMA/WIREBAG, the fun yet sophisticated handbags, expertly hand-knitted cords, exclusively
manufactured in Italy, and offered in a luxuriously dazzling array of colors, announces the launch of
new Wirebags for three existing lines on October 17, 2012. Reflecting ANTEPRIMA’s brand concept of
“Fun & Joy,” these new bags are perfect party bags for those who are looking for something unique and
different from the others!
1. Launch: 10/17 New Wirebag “NOTTE INTIMA”
“NOTTE INTIMA,” formed in the shape of a women’s bustier and thong bikini, is back in new and upgraded versions.
The bustier silhouette is even more gorgeous with new chain fringe accenting the glass stone embellishments, while
the thong bikini shape has been improved to include two elegant handles. Both are fully lined for all your party
necessities. These witty and brilliant bags will definitely attract the party crowd’s attention this year!

2. Launch: 10/17 New Wirebag “MOTIVO”
“MOTIVO,” the unique motif bag line, introduces the new mixed material versions of the lip and heart shaped bags.
The sophisticated sparkle produced by the combination of satin and ANTEPRIMA’s exclusive wire cord makes these
bags the perfect, chic accent for your fall/winter fashion. The chain strap is adjustable for desired length.

3. Launch: 10/17 New Wirebag “ANIMALE*PERO”
Within the Fall Winter 2012 “ANIMALE” line, a new fur version of the 3D teddy bear bag débuts! With fluffy rabbit fur
added to the tummy, the furry highlights are an adorable yet luxurious touch to this WIREBAG and perfect for any
woman. Also featured is ANTEPRIMA’s small bear pouch, which whispers “I Love You” once the nose is pressed. The
cutest bag this season, the ANIMALE line will sure to keep your style fun and fresh.

ROYAL HAWAIIAN CENTER OFFERS HALLOWEEN FUN FOR ALL, OCTOBER 28 & 31
DETAILS: Enjoy a spooktacular Halloween at Royal Hawaiian Center with a keiki costume
contest, trick-or-treating, and a Beer and Wine Garden for the adults at The Royal
Grove.
On Sunday, October 28 bring the keiki to Royal Hawaiian Center for a fun and
festive costume contest led by Stevo the Clown, along with his Japanese- speaking
assistant. Enjoy juggling, balloon animals and clowning-around entertainment.
Registration is at 3:00 p.m. The best costume contest begins at
4:00 p.m. followed by trick-or-treating at participating stores marked with balloons.
Contest categories and themes are:
• Ages 0-2 years: Cutest
• Ages 3-5 years: Most Creative
• Ages 6-10 years: Most Original
• Best Parent and Child Costumes
• Overall Grand Champion
Prizes will be awarded to 1
st
, 2
nd
and 3
rd
places in all four categories as well as
one overall Grand Prize Winner. All 1
st
place winners will receive a gift basket and a
$50 Royal Hawaiian Center Gift Card. The overall Grand Prize Winner will
receive a gift basket with a $100 Royal Hawaiian Center Gift Card. Special event
$5 flat rate parking validation will be available that day.
On Wednesday, October 31 The Royal Grove will come alive with a Beer and Wine
Garden from 6:00 p.m. – 10:00 p.m. with DJ Min One who will be spinning the latest
tunes also from 6:00 – 10:00 p.m. Entrance is free and open to those 21 years and
older. Children are welcome when accompanied by a parent or guardian. A portion of
the sales will go to benefit the Visitors Aloha Society of Hawaii (VASH), the non-profit
Traveler’s Aid organization dedicated to providing crisis assistance to tourists visiting
the Hawaiian Islands.
For more information, call Lei ‘Ohu Guest Services at (808) 922-2299 or visit
www.RoyalHawaiianCenter.com.
WHEN: Registration and Keiki Costume Contest: Sunday, October 28 – 3:00-5:30 p.m.
Beer and Wine Garden: Wednesday, October 31 – 6:00-10:00 pm.
WHERE: Royal Hawaiian Center at Helumoa – The Royal Grove
(Between Buildings B and C, along Kal kaua Avenue)
PARKING: Royal Hawaiian Center’s validated parking promotion offers 1 hour free parking with
validation and $1 per hour for the next 3 hours for a maximum of 4 hours. After 4 hours,
standard parking rates apply of $6 per hour. Special event $5 flat rate parking
validations are available.

Waikiki Beach Walk® Pumps Up Halloween with
Monster Pumpkin Carving Event on Oct. 21
Outrigger Hotels and Resorts hosts master pumpkin sculptor,
Ed Moody, who will tackle and carve a 1,000 pound pumpkin
Ed Moody has met his match – and it’s a 1,000 pound pumpkin. On Sunday, October 21, 2012, the master pumpkin
sculptor will take on his arch nemesis, a jack-o-giant, for all to see at Waikiki Beach Walk®. This classic man vs. pumpkin
battle takes place from 9 a.m. to 1 p.m., at the Waikiki Beach Walk fountain plaza where families and visitors are invited to
get into the early spirit of Halloween and enjoy
family activities, contests and more.
“This pumpkin-palooza will be a great opportunity
for kamaaina and guests to spend the morning in
Waikiki, getting an early start celebrating Halloween
with costumes, carving and contests,” said Conchita
Malaqui, general manager of Waikiki Beach Walk.
“We’re excited to be the first stop for master pumpkin
sculptor Ed Moody, as he tackles other gargantuan
gourds later in the week as part of the third annual
Pumpkin Carving Festival.”
*Master Pumpkin Carver Ed Moody (R), with his
wife Ingrid (L) and Lorry Chong (C), 2011 Miss Hawaii Chinese Queen, at the 2011 Pumpkin Carving Festival in Hawaii
(Photo courtesy of Pumpkin Carving Festival)
Michigan-resident Ed Moody brings more than 25 years of pumpkin carving experience with him for this year’s pumpkin
production. Pumpkin carving initially began as a fun Halloween activity for Moody and his sons that evolved into a
passion for sculpting life-sized pumpkins weighing in at more than 1,000 pounds and attracting tens of thousands of
viewers each year.
Waikiki Beach Walk is also hosting local artist Wayne Takazono, who will etch the faces of company founders Roy and
Estelle Kelley into a pumpkin in honor of this year’s 65th anniversary of Outrigger Hotels and Resorts. Takazono is an
Oahu native with an impressive skill-set, working in a variety of art mediums including charcoals, pastels, watercolors,
acrylics, oils as well as extensive experience with wax jewelry-making and sculpting.
The Waikiki Beach Walk pumpkin extravaganza will also feature fun and festive activities for keiki and the whole
ohana to enjoy, including a keiki Halloween costume contest, coloring contest, temporary tattoos, prize wheel and
giveaways. Lil’ ghouls and goblins are invited to dress up in their favorite Halloween costume for a chance to win prizes
from Waikiki Beach Walk merchants and Outrigger Hotels and Resorts. Costumes will be judged at 12 noon on the
categories of most creative, cutest, scariest and best overall.
Families can park with ease that day with $6.00 valet parking (up to four hours) at the Embassy Suites- Waikiki Beach
Walk (201 Beachwalk) or the Wyndham Vacation Ownership-Waikiki Beach Walk (227 Lewers Street), with any sameday purchase from any Waikiki Beach Walk merchant.
Outrigger Hotels and Resorts is a sponsor of this year’s Pumpkin Carving Festival benefiting two local charities, Keiki
o Ka Aina Family Learning Centers and USO Hawaii. The Waikiki Beach Walk event is a prelude to activities taking
place later in the week, including an Executive Pumpkin Carve down and Corporate Team Competition in downtown
Honolulu on October 24 and Family Day at Windward Mall on October 27. For more information on the Pumpkin
Carving Festival, log on to www.pumpkincarvingfestival.org.

HARD ROCK CAFE HONOLULU HOSTS NIGHTMARE ON BEACHWALK
HALLOWEEN PARTY – THE RETURN OF MASTER OF OZ
Eat, drink and be scary this Halloween at Hard Rock Cafe Honolulu. On Wednesday, October
31, 2012, Hard Rock Cafe Honolulu will host a “Nightmare on Beachwalk” Halloween Party
featuring performances by the band Master of Oz and DJ Monkey. Prizes will be given to
guests who win the evening’s costume contest and happy hour specials will run throughout the
night with no cover!
What: Hard Rock Cafe Honolulu Hosts Nightmare on Beachwalk Halloween Party
When: Wednesday, October 31, 2012
9:30 p.m. Event begins
Where: Hard Rock Cafe Honolulu
280 Beachwalk Avenue
Honolulu, HI
808-955-7383
Admission: Free
Ages 21 and older welcome
For more information, contact Hard Rock Cafe Honolulu at 808-955-7383 or visit
www.hardrock.com/Honolulu.

Who: Atlantis Navatek Cruise
What: Halloween Cruise Aboard Navatek
When: Wednesday, October 31, 2012
Where: Navatek leaves Pier 6, Aloha Tower Marketplace and cruises
along the East Oahu and Waikiki Shoreline – 5:30 p.m. – 7:30 p.m.
Description: Enjoy a bewitching Halloween at sea while enjoying Hawaii’s
smoothest cruise experience aboard the state-of-the-art Navatek. As part of
the festivities, guests are invited to come dressed in costume and enjoy a
delicious buffet dinner on the lower deck or an elegant five-course dinner on
the upper deck including Roasted Tenderloin of Beef and Lobster. In
addition, children can trick-or-treat on the open sea as the clowns, witches,
and skeletons of the Navatek hand out Halloween sweets!
Cost: Sunset Dinner Cruise (Lower Deck, Sunset Room)
Adults: $94.00/Children (2-12) $53.00
Kamaaina rates are available.
Royal Sunset Dinner Cruise (Upper Deck, Diamond Head Room)
Adults: $126.00/Children (2-12) $69.00
Kamaaina rates are available.
Reservations and information: 808-973-1311